SJD

International Operations Manager

International Marketing
• Performed macro/micro-environmental analyses of the American, Singaporian, and Thai markets.
• Developed marketing strategies that incorporate social media to increase overseas brand awareness.
• Conducted repeated customer needs assessments through data collection and statistical analysis.

International Business
• Managed international product lineup and created sales targets.
• Analyzed sales/profitability data and generated product performance reports.
• Provided multi-lingual customer service to international vendors and customers.

Logistics management
• Prepared and arranged inspection, packaging, transportation, and other shipping documents.
• Coordinated with manufacturing, logistics, shipping companies, and international vendors to ensure accurate and timely delivery of products.

Business IT
• Developed an application to manage overseas product orders/inventory, and automatically make sales projections.
• Developed application to streamline production line scheduling and staffing for manufacturing business unit.
• Developed automation program to automatically record sales and inventory data.
• Installed, configured, and designed corporate English language website.

Translation
• Translated marketing materials, product portfolio, corporate procedures, etc. to English
• Provided English to Japanese interpretation during conference calls

System Engineer

• See engineering experience for details

Researcher

• Carried out independent research project for university honors program.
• Administered 4 different research experiments, collected data, and performed data analyses using SPSS and R.